Refund Summary We stand behind every order. Refunds are generally available on eligible unopened, unused, and sealed products within seven (7) days of confirmed delivery. If your order arrives damaged, incorrect, incomplete, or another issue occurs, contact us and we will work quickly toward a fair resolution. Our goal is to resolve every issue directly and promptly so you never need to contact your financial institution. How to Start a Return Returns require prior authorization. Contact support@all-accesspeptides.com with your order number before sending anything back, and we will confirm eligibility and share return instructions. Items sent without authorization, or outside the seven-day window, may not be accepted, and returned items should be shipped with tracking. Damaged Shipments If your shipment arrives visibly damaged, contact support@all-accesspeptides.com within 7 days of delivery with your order number and photographs of the packaging and contents. We will review eligible claims and arrange a replacement or refund for the affected items. Incorrect Shipments If you receive an item that does not match your order, contact support@all-accesspeptides.com within 7 days of delivery with your order number. After verification, we will correct the error by shipping the correct item or issuing a refund for the affected items. Missing or Lost Shipments If tracking shows your order as delivered but you have not received it, or a shipment appears lost in transit, contact support@all-accesspeptides.com with your order number (and tracking number, if you have it). We will open an investigation with the carrier and, where a shipment is confirmed lost, arrange a replacement or refund for the affected items. Inspection & Refunds Once an authorized return is received and inspected, we will process your refund or replacement promptly. Refunds are generally issued to the original payment method whenever possible. Fair Use, Fraud & Abuse These customer-first terms are offered in good faith. We may decline a claim or limit future orders in cases of misuse — such as returning opened or used materials represented as unopened, or repeated or fraudulent refund or dispute activity — consistent with our Terms & Conditions. These measures protect legitimate customers and the integrity of our research materials. For Research Use Only All materials are supplied strictly for laboratory and research use. We make no representation regarding safety, efficacy, or fitness for any particular research application, and we do not provide usage guidance. See our Research Use Disclaimer.